Flex Trade has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After seeing ads for Flex Trade online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Financial Conduct Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
Tried to withdraw my funds from Flex Trade and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Professional looking website
Cons: Blocked my account|No legitimate license|Fake returns
If you are reading this considering Flex Trade - run. I wish I had read more negative reviews after seeing their ad online. I thought the positive ones were real. Maybe some are. My experience over for just over a year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Stable platform|Competitive fees
Cons: Email notifications too frequent|Inactivity fee applies after 12 months
After for about three months with Flex Trade I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: No hidden fees|Professional team|Good mobile app|API access
Cons: Would like more payment methods|Cannot customize dashboard fully
Flex Trade locked my account without warning and demanded documents I had already submitted. for the past year and a half later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Portfolio tracking tools|Good analytical tools|Tax reports included|Fast support response
Cons: Withdrawal takes 1-2 business days|Live chat only during business hours
My card was charged twice by Flex Trade on the same day. I had to dispute it with my bank. Flex Trade then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Two-factor authentication|No hidden fees|Quick verification
Cons: Limited demo account features|Onboarding videos are outdated
KYC with Flex Trade is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Copy trading available|Multi-currency support|Dividend tracking
Cons: No live chat on mobile
I found Flex Trade through my accountant's suggestion and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Dividend tracking|Fast deposits
Cons: Limited social trading features|Search feature is basic
Opened my account with Flex Trade after hearing about them at a conference and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Educational resources|Two-factor authentication|Regular platform improvements|Fast execution
Cons: Alert system is basic
The reporting at Flex Trade is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Comprehensive tools|Transparent fees
Cons: Alert system is basic