Fixed Income Australia (australianfixedincome.com)

My withdrawal from Fixed Income Australia (australianfixedincome.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since the beginning of the year of being strung along.

The hidden fees at Fixed Income Australia (australianfixedincome.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

KYC with Fixed Income Australia (australianfixedincome.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

I referred a friend to Fixed Income Australia (australianfixedincome.com) through a forum discussion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

The onboarding at Fixed Income Australia (australianfixedincome.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Fixed Income Australia (australianfixedincome.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

What really bothers me about Fixed Income Australia (australianfixedincome.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through word of mouth in my investment club and I fell for the polished exterior. Never again.

I experienced a security concern with my Fixed Income Australia (australianfixedincome.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Do not use Fixed Income Australia (australianfixedincome.com) for anything serious. I used them for the past six months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

The spread at Fixed Income Australia (australianfixedincome.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.