FIRSTRADERS

FIRSTRADERS had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

For anyone considering FIRSTRADERS, please be aware that this company has been flagged by Comisión Nacional del Mercado de Valores. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

The platform itself is okay, but the customer service at FIRSTRADERS is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

After doing some research AFTER the fact (I know, I should have done this first), I discovered that FIRSTRADERS is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that FIRSTRADERS has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

I opened an account with FIRSTRADERS for nearly two years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

The only good thing about FIRSTRADERS is that they remind you why regulation matters. I found them while looking for alternatives to my previous provider. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.