FirsTradeInvesting has been flagged by The Dutch Authority for the Financial Markets for "Fraud and Other Types of Misconduct". The Netherlands Authority for the Financial Markets (AFM) warns consumers not to respond to offers from FirsTradeInvesting. This company is a suspected boiler room, a form of online investment fraud. FirsTradeInvesting has approached persons without being asked, to offer them investment proposals... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: https://www.firstradeinvesting.com/.
I had a dispute with FirsTradeInvesting and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Multiple order types|Quick verification
Cons: Spreads widen during volatile periods|Slow to add new assets
After seeing ads for FirsTradeInvesting online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by The Dutch Authority for the Financial Markets. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
My withdrawal from FirsTradeInvesting was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for close to eighteen months of being strung along.
Pros: Dedicated account manager|High security standards|Good mobile app
Cons: No dark mode on mobile|Email notifications too frequent
I gave FirsTradeInvesting a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Automated trading options|Easy to use platform
Cons: Mobile app could be improved
For anyone considering FirsTradeInvesting, please be aware that this company has been flagged by The Dutch Authority for the Financial Markets. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Cons: Flagged by international regulators|Due diligence required
After spending since last summer trying to make FirsTradeInvesting work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Fast support response|Excellent charting
Cons: Onboarding videos are outdated|Limited ETF selection
The platform itself is okay, but the customer service at FirsTradeInvesting is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Two-factor authentication|Helpful community forum|Intuitive for beginners|Tax reports included
Cons: Withdrawal takes 1-2 business days
FirsTradeInvesting locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Intuitive for beginners|Two-factor authentication
Cons: No live chat on mobile|Limited cryptocurrency options
I requested my data from FirsTradeInvesting under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Regular platform improvements|API access|Professional team|Easy withdrawals
Cons: Withdrawal takes 1-2 business days
FirsTradeInvesting has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: API access|Wide product range|Educational resources
Cons: Website design could be more modern