First Trading Group / First Euro Trading Group has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: (1) (212) 201 1326/903 4187, fax (1) (917) 591 3024/(212) 468 2831
Addresses: 445 W. 45th Street New York NY 10036 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.firsttradinggroup.com.
Where do I even begin with First Trading Group / First Euro Trading Group? for the past year and a half of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Market news feed|Responsive team|Multi-device support|Risk management tools
Cons: Wait times can be long during peak hours
The only good thing about First Trading Group / First Euro Trading Group is that they remind you why regulation matters. I found them after doing extensive research. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Comprehensive tools|Real-time alerts|Clean UI
Cons: Would like more payment methods
I opened an account with First Trading Group / First Euro Trading Group for about eight months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Clean UI|Full transparency|Dedicated account manager|Detailed reporting
Cons: No phone support on weekends|Onboarding videos are outdated
I closed a profitable position at First Trading Group / First Euro Trading Group and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Great customer service|Detailed reporting|Intuitive for beginners|Quick verification
Cons: Research section could be deeper
The spread at First Trading Group / First Euro Trading Group is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a forum discussion and initially thought the platform was good - until I started trading seriously.
Pros: Personal attention|Dividend tracking|Dedicated account manager
Cons: Account statements could be more detailed|No live chat on mobile
First Trading Group / First Euro Trading Group offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Regular platform improvements|Market news feed
Cons: No phone support on weekends|Nothing significant
Do not believe the bonus offer from First Trading Group / First Euro Trading Group. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a financial advisor and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Smooth onboarding|Dividend tracking
Cons: Research section could be deeper|Search feature is basic
The platform at First Trading Group / First Euro Trading Group is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I opened my account last year of dealing with this, I have had enough.
Pros: Copy trading available|Market news feed|No hidden fees
Cons: Limited ETF selection
Opened my account with First Trading Group / First Euro Trading Group after my brother mentioned them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Dividend tracking|Clear documentation|Intuitive for beginners|Regular platform improvements
Cons: Slow to add new assets|Email notifications too frequent
The platform itself is okay, but the customer service at First Trading Group / First Euro Trading Group is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Regular platform improvements|Risk management tools
Cons: Currency conversion fee exists|Help articles are sometimes vague