First Signal (firstsignal.io) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: firstsignal.io.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. First Signal (firstsignal.io) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Professional team|Portfolio tracking tools|Two-factor authentication|Real-time alerts
Cons: Slow to add new assets
First Signal (firstsignal.io) locked my account without warning and demanded documents I had already submitted. for over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Low minimum deposit|Regular platform improvements
Cons: Limited ETF selection|Limited demo account features
First Signal (firstsignal.io) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Wide product range|Excellent charting
Cons: Currency conversion fee exists
Customer support at First Signal (firstsignal.io) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Tax reports included|Comprehensive tools
Cons: No integrated tax optimization
The reporting at First Signal (firstsignal.io) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Regular platform improvements|Competitive fees|Smooth onboarding|Customizable dashboard
Cons: Live chat only during business hours