First Nexus (firstnexus.io) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +41315281675
Addresses: 30 Clarendon Road London England W5 1AB; 128 City Road London United Kingdom EC1V 2NX This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.firstnexus.io.
The mobile app from First Nexus (firstnexus.io) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Quick verification|Dividend tracking|Great customer service
Cons: Wait times can be long during peak hours|None so far
I closed a profitable position at First Nexus (firstnexus.io) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Professional team|Good analytical tools|Clean UI|Regular platform improvements
Cons: Limited ETF selection
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. First Nexus (firstnexus.io) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Intuitive for beginners|Educational resources|Multiple order types|Dedicated account manager
Cons: None so far|Mobile app could be improved
The spread at First Nexus (firstnexus.io) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a podcast recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Easy to use platform|Market news feed|Educational resources|Multi-currency support
Cons: Limited social trading features|No live chat on mobile
My card was charged twice by First Nexus (firstnexus.io) on the same day. I had to dispute it with my bank. First Nexus (firstnexus.io) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Instant funding|Automated trading options|Market news feed
Cons: None so far