First National Financial Group Inc

I opened an account with First National Financial Group Inc for about eight months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

The platform itself is okay, but the customer service at First National Financial Group Inc is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

First National Financial Group Inc offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

The reporting at First National Financial Group Inc is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

I lost a significant amount because First National Financial Group Inc did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

First National Financial Group Inc had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

The hidden fees at First National Financial Group Inc are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

The platform at First National Financial Group Inc is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past six months of dealing with this, I have had enough.

I closed a profitable position at First National Financial Group Inc and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

My card was charged twice by First National Financial Group Inc on the same day. I had to dispute it with my bank. First National Financial Group Inc then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.