Brokerages

firecrest-capital.com

1.5 (15 reviews)
🇨🇭 Switzerland
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1.5
15 reviews
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About firecrest-capital.com

firecrest-capital.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". firecrest-capital.com steht nicht im Zusammenhang mit der FIRECREST CAPITAL CORPORATION AG, Zürich, welche im Schweizerischen Handelsregister eingetragen ist (CHE-112.337.903).

firecrest-capital.com n'a pas de lien avec FIRECREST CAPITAL CORPORATION AG, Zurich, laquelle est inscrite au registre... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Phone line always busy

S
Seth V.
6 days ago

firecrest-capital.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Reliable uptime|Market news feed

Cons: Would like more payment methods

Account closure takes 30 days

H
Heather B.
2 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. firecrest-capital.com said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Clear documentation|Full transparency|Two-factor authentication|API access

Cons: Minor UI glitches occasionally

Billing department is a black hole

L
Leo V.
3 months ago

If you are reading this considering firecrest-capital.com - run. I wish I had read more negative reviews from a blog post comparing services. I thought the positive ones were real. Maybe some are. My experience over since early this year has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Quick verification|Fast execution|Educational resources

Cons: Limited cryptocurrency options|No integrated tax optimization

Calls at odd hours to upsell

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Tiffany P.
3 months ago

I closed a profitable position at firecrest-capital.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Clean UI|Excellent charting|Economic calendar|Social trading features

Cons: Website design could be more modern

Cannot withdraw funds - classic scam

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Samantha A.
3 months ago

After doing some research AFTER the fact (I know, I should have done this first), I discovered that firecrest-capital.com is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

Pros: Initially responsive customer service

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

No risk warnings whatsoever

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Christina B.
4 months ago

I referred a friend to firecrest-capital.com based on a colleague's recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Fast support response|Portfolio tracking tools|Personal attention

Cons: No phone support on weekends

Frustrating from start to finish

D
Diana Y.
5 months ago

firecrest-capital.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Risk management tools|Transparent fees|Tax reports included

Cons: No live chat on mobile

Pushed structured products

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Heather H.
6 months ago

After using firecrest-capital.com for close to eighteen months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Quick verification|Easy withdrawals|Multi-currency support|Multi-device support

Cons: None so far

Refund request ignored for months

M
Maya S.
6 months ago

firecrest-capital.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Demo account available|Wide product range|Clean UI|High security standards

Cons: Spreads widen during volatile periods

Lost thousands due to their errors

D
Diana G.
7 months ago

The mobile app from firecrest-capital.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Dedicated account manager|Competitive fees

Cons: Limited demo account features|No fractional shares