Finvix (finvix.io) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61251108205, 442036683282
Addresses: 341 George St Sydney New South Wales 2000; 1 Lime St London EC3M 7HA United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: finvix.io.
I joined Finvix (finvix.io) from a review site like this one and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Multi-device support|Excellent charting|Stable platform
Cons: Onboarding videos are outdated|Currency conversion fee exists
Customer support at Finvix (finvix.io) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Clear documentation|Great customer service|Regular platform improvements|No hidden fees
Cons: Limited demo account features|Account statements could be more detailed
I have been trying to close my account with Finvix (finvix.io) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Fast support response|API access|Responsive team
Cons: Account statements could be more detailed|Could offer more webinars
The platform itself is okay, but the customer service at Finvix (finvix.io) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Dedicated account manager|Segregated accounts|Great customer service|Copy trading available
Cons: Research section could be deeper
I had high hopes for Finvix (finvix.io) through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Smooth onboarding|Tax reports included
Cons: Onboarding videos are outdated|Mobile app could be improved
Do not be fooled by the professional-looking website. Behind the scenes, Finvix (finvix.io) is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Responsive team|Dedicated account manager
Cons: Search feature is basic|Could offer more webinars
The so-called education at Finvix (finvix.io) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Economic calendar|Good analytical tools
Cons: Desktop app not available on Linux|Slow to add new assets