Fintrexcap (fintrexcap.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +61251198802, +14188005614, +33486877935, +442045240554
Addresses: Talstrasse 82 8001 Zürich Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fintrexcap.com.
I had a dispute with Fintrexcap (fintrexcap.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Responsive team|Risk management tools
Cons: Minimum deposit could be lower
My card was charged twice by Fintrexcap (fintrexcap.com) on the same day. I had to dispute it with my bank. Fintrexcap (fintrexcap.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Transparent fees|Social trading features|Educational resources
Cons: No dark mode on mobile|Would like more payment methods
Fintrexcap (fintrexcap.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Clear documentation|Professional team|Clean UI|Multi-currency support
Cons: Nothing significant
The only good thing about Fintrexcap (fintrexcap.com) is that they remind you why regulation matters. I found them after seeing their ad online. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Easy to use platform|Intuitive for beginners
Cons: Limited cryptocurrency options
Fintrexcap (fintrexcap.com) locked my account without warning and demanded documents I had already submitted. for a few weeks now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Competitive fees|Easy withdrawals|Multi-currency support|API access
Cons: No integrated tax optimization|Limited ETF selection
Customer support at Fintrexcap (fintrexcap.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Responsive team|Tax reports included|Fast deposits
Cons: Minimum deposit could be lower|Search feature is basic
Fintrexcap (fintrexcap.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Regular updates|Reliable uptime
Cons: Some tools only available on higher tiers|Inactivity fee applies after 12 months
I requested my data from Fintrexcap (fintrexcap.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Fast deposits|Wide product range|Dedicated account manager|Educational resources
Cons: No phone support on weekends
I had high hopes for Fintrexcap (fintrexcap.com) through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: API access|Easy withdrawals|Excellent charting|Customizable dashboard
Cons: Currency conversion fee exists|Wish they had more educational resources
The onboarding at Fintrexcap (fintrexcap.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Fast deposits|Economic calendar
Cons: Research section could be deeper