Finovative AI (finovative-ai.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 14388193040
Addresses: Grenzacherstrasse 124 4070 Basel Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: finovative-ai.com.
I trusted Finovative AI (finovative-ai.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Smooth onboarding|Intuitive for beginners|Clear documentation
Cons: Cannot customize dashboard fully
I wanted to transfer my portfolio from another broker to Finovative AI (finovative-ai.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Good mobile app|Regular updates
Cons: Alert system is basic|Limited social trading features
Finovative AI (finovative-ai.com) locked my account without warning and demanded documents I had already submitted. for a couple of months now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Real-time alerts|Great customer service|Social trading features|Detailed reporting
Cons: Inactivity fee applies after 12 months|Onboarding videos are outdated
Customer support at Finovative AI (finovative-ai.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Personal attention|Great customer service
Cons: Nothing significant|Withdrawal takes 1-2 business days
I had a dispute with Finovative AI (finovative-ai.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Personal attention|Regular platform improvements|Fast support response
Cons: Account statements could be more detailed
I lost a significant amount because Finovative AI (finovative-ai.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Regular updates|Stable platform|Excellent charting|Copy trading available
Cons: Limited social trading features