finextrader.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: finextrader.com.
After for close to eighteen months with finextrader.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Clear documentation|Risk management tools|Good analytical tools|Detailed reporting
Cons: None so far|Live chat only during business hours
If you are reading this considering finextrader.com - run. I wish I had read more negative reviews through a financial advisor. I thought the positive ones were real. Maybe some are. My experience over since I retired last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Dividend tracking|API access
Cons: Mobile app could be improved
I have been trying to close my account with finextrader.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Fast support response|Tax reports included|Easy to use platform
Cons: Limited ETF selection
I wanted to transfer my portfolio from another broker to finextrader.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Good mobile app|Professional team
Cons: Minimum deposit could be lower
After for roughly four months with finextrader.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Personal attention|Copy trading available|Real-time alerts|No hidden fees
Cons: Limited cryptocurrency options
finextrader.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast deposits|High security standards|Reliable uptime|Quick verification
Cons: Currency conversion fee exists
My withdrawal request from finextrader.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Fast deposits|Personal attention|Copy trading available|Low minimum deposit
Cons: Currency conversion fee exists
Customer support at finextrader.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Educational resources|Intuitive for beginners|Customizable dashboard|Social trading features
Cons: Live chat only during business hours
Where do I even begin with finextrader.com? for a couple of months now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Competitive fees|Professional team
Cons: Slow to add new assets
I lost a significant amount because finextrader.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Excellent charting|Fast support response|Tax reports included
Cons: Charting tools need more indicators