Financial Plus Limited

Financial Plus Limited has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

I joined Financial Plus Limited from a review site like this one and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

My card was charged twice by Financial Plus Limited on the same day. I had to dispute it with my bank. Financial Plus Limited then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

The onboarding at Financial Plus Limited was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Financial Plus Limited advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

I have been trying to close my account with Financial Plus Limited for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

I trusted Financial Plus Limited with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Do not be fooled by the professional-looking website. Behind the scenes, Financial Plus Limited is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

I lost a significant amount because Financial Plus Limited did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

The platform itself is okay, but the customer service at Financial Plus Limited is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.