Financial Plus HK has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +852 5808 3208
Addresses: Unit 1618 Miramar Tower 132 Nathan Road Tsim Sha Tsui Kowloon HONG KONG SAR CHINA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.financialplushk.com.
I had high hopes for Financial Plus HK from a review site like this one, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Responsive team|Regular updates
Cons: Spreads widen during volatile periods|No crypto staking
Customer support at Financial Plus HK seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Wide product range|Dedicated account manager|Tax reports included
Cons: No dark mode on mobile
I opened an account with Financial Plus HK since the beginning of the year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Competitive fees|Responsive team|Personal attention|Easy to use platform
Cons: Website design could be more modern
Financial Plus HK advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Detailed reporting|Segregated accounts
Cons: Website design could be more modern
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Financial Plus HK said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Multi-currency support|Regular platform improvements|Market news feed|Helpful community forum
Cons: Onboarding videos are outdated
I experienced a security concern with my Financial Plus HK account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clear documentation|Smooth onboarding|Multiple order types|Low minimum deposit
Cons: Wish they had more educational resources|Live chat only during business hours
After since early this year with Financial Plus HK, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Multi-currency support|Quick verification|No hidden fees
Cons: Limited ETF selection
I referred a friend to Financial Plus HK after seeing their ad online. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Instant funding|Regular updates|Regular platform improvements
Cons: No fractional shares