Financial Gates (financialgates.io) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: financialgates.io.
I referred a friend to Financial Gates (financialgates.io) after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Fast execution|Two-factor authentication|Regular platform improvements|Fast support response
Cons: Mobile app could be improved
The onboarding at Financial Gates (financialgates.io) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Wide product range|Comprehensive tools|Good mobile app|Fast support response
Cons: Help articles are sometimes vague
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Financial Gates (financialgates.io) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Multi-currency support|High security standards|Regular updates|Good mobile app
Cons: Inactivity fee applies after 12 months|Charting tools need more indicators
The platform itself is okay, but the customer service at Financial Gates (financialgates.io) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Segregated accounts|Excellent charting|Instant funding|Portfolio tracking tools
Cons: Research section could be deeper|Would like more payment methods
The spread at Financial Gates (financialgates.io) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through word of mouth in my investment club and initially thought the platform was good - until I started trading seriously.
Pros: Tax reports included|No hidden fees|Portfolio tracking tools
Cons: Minimum deposit could be lower|Limited ETF selection