Financial Assurance Regulatory Board has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: Kiureikon Bldg. 6F 2-47-3 Ikebukuro Toshima-ku Tokyo 171-0014 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: finarb.org.
I had a dispute with Financial Assurance Regulatory Board and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Multiple order types|Comprehensive tools
Cons: Wait times can be long during peak hours|Withdrawal takes 1-2 business days
The platform itself is okay, but the customer service at Financial Assurance Regulatory Board is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Tax reports included|Portfolio tracking tools
Cons: Search feature is basic
I joined Financial Assurance Regulatory Board while looking for alternatives to my previous provider and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Educational resources|Great customer service|Segregated accounts|Quick verification
Cons: No phone support on weekends|Limited social trading features