Finance Phantom (financephantomplatform.com and labtoday365.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: financephantomplatform.com.
I opened an account with Finance Phantom (financephantomplatform.com and labtoday365.com) for the past year and a half ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Good analytical tools|API access|Transparent fees|Professional team
Cons: Website design could be more modern|Alert system is basic
The platform itself is okay, but the customer service at Finance Phantom (financephantomplatform.com and labtoday365.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Dedicated account manager|Competitive fees
Cons: Currency conversion fee exists|Minimum deposit could be lower
I lost a significant amount because Finance Phantom (financephantomplatform.com and labtoday365.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multi-currency support|Educational resources|Portfolio tracking tools
Cons: Minor UI glitches occasionally
Do not use Finance Phantom (financephantomplatform.com and labtoday365.com) for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Good analytical tools|API access|Economic calendar|Portfolio tracking tools
Cons: Limited demo account features|Live chat only during business hours
If you are reading this considering Finance Phantom (financephantomplatform.com and labtoday365.com) - run. I wish I had read more negative reviews after a trusted YouTuber reviewed them. I thought the positive ones were real. Maybe some are. My experience over for about three months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Low minimum deposit|Wide product range|Social trading features
Cons: Help articles are sometimes vague
Finance Phantom (financephantomplatform.com and labtoday365.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Great customer service|Multiple order types|Fast execution|Educational resources
Cons: Could offer more webinars
Finance Phantom (financephantomplatform.com and labtoday365.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Multi-currency support|Fast support response
Cons: Email notifications too frequent|No fractional shares
What really bothers me about Finance Phantom (financephantomplatform.com and labtoday365.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through my accountant's suggestion and I fell for the polished exterior. Never again.
Pros: Full transparency|Professional team|Social trading features|Educational resources
Cons: Live chat only during business hours|Limited demo account features
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Finance Phantom (financephantomplatform.com and labtoday365.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Economic calendar|Copy trading available
Cons: Email notifications too frequent|No integrated tax optimization
I closed a profitable position at Finance Phantom (financephantomplatform.com and labtoday365.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-device support|Clean UI
Cons: Nothing significant