fin-tradix.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fin-tradix.com.
The hidden fees at fin-tradix.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multi-currency support|Competitive fees|Smooth onboarding
Cons: Account statements could be more detailed
fin-tradix.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Multiple order types|Portfolio tracking tools|Good mobile app|Tax reports included
Cons: Limited ETF selection
Customer support at fin-tradix.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Smooth onboarding|Automated trading options
Cons: Nothing significant
The platform at fin-tradix.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for just over a year of dealing with this, I have had enough.
Pros: Fast execution|Multiple order types|Smooth onboarding|Good analytical tools
Cons: Account statements could be more detailed|Wait times can be long during peak hours
The platform itself is okay, but the customer service at fin-tradix.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Real-time alerts|Helpful community forum|Multiple order types
Cons: Some tools only available on higher tiers
I gave fin-tradix.com a fair chance. After for about three months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Wide product range|Stable platform
Cons: Website design could be more modern|Help articles are sometimes vague
Opened my account with fin-tradix.com through a forum discussion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Economic calendar|Good mobile app
Cons: None so far|No phone support on weekends