Fillassets (fillassets.com) has been flagged by ASIC (Australia) for "Unlicensed". International Warning from Swedish Regulator - https://www.iosco.org/i-scan/?id=41442
Addresses: M Centre, 11 Palmerston Lane Manuka ACT 2603 Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fillassets.com.
I wanted to transfer my portfolio from another broker to Fillassets (fillassets.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Risk management tools|Detailed reporting|Regular platform improvements|Great customer service
Cons: Limited social trading features
I had a dispute with Fillassets (fillassets.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Risk management tools|Great customer service|Easy withdrawals|Detailed reporting
Cons: Mobile app could be improved
Where do I even begin with Fillassets (fillassets.com)? for a few weeks now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: API access|Instant funding|Helpful community forum|Full transparency
Cons: Help articles are sometimes vague
I trusted Fillassets (fillassets.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Economic calendar|Portfolio tracking tools
Cons: Minimum deposit could be lower|Wish they had more educational resources
I am in a dispute with Fillassets (fillassets.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Helpful community forum|Personal attention|Multi-device support|Great customer service
Cons: None so far
The spread at Fillassets (fillassets.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.
Pros: High security standards|Easy withdrawals
Cons: Charting tools need more indicators|Mobile app could be improved
Fillassets (fillassets.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Two-factor authentication|Fast support response|Professional team|Helpful community forum
Cons: Live chat only during business hours|Slow to add new assets
Opened my account with Fillassets (fillassets.com) through a forum discussion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Copy trading available|Low minimum deposit|Detailed reporting
Cons: Alert system is basic|Cannot customize dashboard fully
The mobile app from Fillassets (fillassets.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Quick verification|Demo account available
Cons: Charting tools need more indicators
I experienced a security concern with my Fillassets (fillassets.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Personal attention|Demo account available|Professional team|Two-factor authentication
Cons: Limited ETF selection|Some tools only available on higher tiers