FiFx has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Note: FiFx promotes its foreign exchange trading services via the website wwwfifx.com and falsely claim that their services are under the regulation of Australia (Regulation No. 290600). The business is not a registered Australian company and it does not hold a current Australian Financial Servic... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fifx.com.
FiFx has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Quick verification|Tax reports included|Real-time alerts
Cons: Limited social trading features|Account statements could be more detailed
Do not believe the bonus offer from FiFx. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through my accountant's suggestion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Detailed reporting|Professional team|Multiple order types
Cons: Research section could be deeper|Website design could be more modern
I am in a dispute with FiFx over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multiple order types|No hidden fees|Economic calendar|Segregated accounts
Cons: Charting tools need more indicators|Withdrawal takes 1-2 business days
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. FiFx recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Competitive fees|High security standards|Quick verification|Demo account available
Cons: Charting tools need more indicators|Search feature is basic
What really bothers me about FiFx is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a review site like this one and I fell for the polished exterior. Never again.
Pros: Instant funding|Customizable dashboard
Cons: Account statements could be more detailed
The platform itself is okay, but the customer service at FiFx is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Responsive team|Instant funding|Automated trading options|Full transparency
Cons: Minimum deposit could be lower|Desktop app not available on Linux
After spending since early this year trying to make FiFx work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Wide product range|No hidden fees|High security standards|Fast execution
Cons: No fractional shares
FiFx offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Dedicated account manager|Automated trading options|Excellent charting|Wide product range
Cons: Would like more payment methods
I trusted FiFx with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Multi-device support|Regular updates|Good mobile app|Competitive fees
Cons: Live chat only during business hours|Wish they had more educational resources
My withdrawal from FiFx was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since I retired last year of being strung along.
Pros: Economic calendar|Easy to use platform|High security standards
Cons: Limited social trading features|Charting tools need more indicators