Brokerages

fidelitycapitals

1.5 (33 reviews)
🇨🇭 Switzerland
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1.5
33 reviews
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About fidelitycapitals

fidelitycapitals has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Extremely poor support experience

S
Sarah Z.
4 months ago

I referred a friend to fidelitycapitals after comparing multiple platforms. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Excellent charting|Competitive fees|Easy to use platform|Comprehensive tools

Cons: Desktop app not available on Linux

Headed in the wrong direction

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Nicole D.
5 months ago

I signed up with fidelitycapitals through a forum discussion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Personal attention|Helpful community forum|Multi-device support

Cons: Cannot customize dashboard fully

Withdrawal blocked indefinitely

D
Diana N.
5 months ago

fidelitycapitals seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Reliable uptime|Portfolio tracking tools|Copy trading available

Cons: Limited cryptocurrency options|Some tools only available on higher tiers

Complete waste of time

R
Ruby H.
6 months ago

I had a dispute with fidelitycapitals and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Multi-device support|Professional team|Fast support response|Economic calendar

Cons: Minimum deposit could be lower

Where do I even begin

F
Felix Y.
6 months ago

I gave fidelitycapitals a fair chance. After for about ten months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Responsive team|Personal attention|Detailed reporting|Smooth onboarding

Cons: No live chat on mobile

No negative balance protection

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Connor T.
6 months ago

If you are reading this considering fidelitycapitals - run. I wish I had read more negative reviews after a trusted YouTuber reviewed them. I thought the positive ones were real. Maybe some are. My experience over for close to eighteen months has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Competitive fees|Responsive team|Demo account available

Cons: Live chat only during business hours

Not regulated - verified this myself

J
Jennifer R.
6 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that fidelitycapitals has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Flagged by Swiss Financial Market Supervisory Authority|Cannot verify credentials

Regulatory warning exists for this firm

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Catherine H.
6 months ago

I looked into fidelitycapitals and found they appear in the regulatory warnings database. Swiss Financial Market Supervisory Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

The fine print will get you

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George E.
6 months ago

After spending for over a year trying to make fidelitycapitals work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Two-factor authentication|Instant funding

Cons: None so far

Do yourself a favor and skip fidelitycapitals

D
Danielle B.
6 months ago

The platform at fidelitycapitals is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since early this year of dealing with this, I have had enough.

Pros: Tax reports included|No hidden fees|Regular updates|Customizable dashboard

Cons: Limited demo account features|Some tools only available on higher tiers