Brokerages

Fidelity Investments

3.4 (5 reviews)
🇺🇸 United States, Boston
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About Fidelity Investments

One of the largest mutual fund and financial services groups in the world, managing $4.5 trillion in assets and serving 40+ million investors.

Customer Reviews

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Platform crashes during volatility

E
Emma C.
3 weeks ago

I was generally happy with Fidelity Investments until I experienced platform slowdowns during high-volatility market events. Twice I couldn't execute trades when I needed to most. They offered no compensation. For calm market conditions it's fine, but I can't trust it when it matters most.

Pros: Good in normal conditions, nice interface

Cons: Platform unreliable during market volatility

Top-tier investment platform

E
Emily K.
3 months ago

As someone who manages a six-figure portfolio, I need a broker I can trust. Fidelity Investments delivers on all fronts - execution quality, reporting, tax documents, and security. The ISA and pension wrappers are straightforward to use. Transfers from my old broker were handled smoothly. Very satisfied.

Pros: Reliable execution, excellent reporting, smooth transfers

Cons: Minimum deposit could be lower for new investors

Good platform but fees add up

S
Steven W.
8 months ago

Fidelity Investments has a great platform with lots of features. However, the fee structure can be confusing and small trades can be expensive relative to the investment amount. For larger portfolios it makes more sense. Customer service is decent but not outstanding. Worth considering if you trade frequently.

Pros: Powerful platform, lots of features

Cons: Fees confusing and expensive for small trades

Average experience

K
Kelly V.
8 months ago

I've been using Fidelity Investments for six months. It works for basic stock and ETF investing. The app is okay, execution is fine. Nothing has gone wrong but nothing has particularly impressed me either. Fees are middle of the road. If you're looking for something that just works, it's adequate.

Pros: Does the basics well

Cons: Nothing stands out, average in every way

Solid brokerage with good tools

J
Jean S.
9 months ago

Trading with Fidelity Investments for about a year now. The platform is stable and I haven't experienced any downtime during market hours. Charting tools are comprehensive. Margin rates are competitive. Only gripe is that some order types aren't available on mobile, so I need to use desktop for complex trades.

Pros: Stable platform, good charting, competitive margin rates

Cons: Limited order types on mobile app