EZMarkets (ezmarkets.io and ez-markets.io) has been flagged by ASIC (Australia) for "Unlicensed". Financial Markets Authority warning: https://www.fma.govt.nz/library/warnings-and-alerts/ez-markets/; Financial Conduct Authority warning: https://www.fca.org.uk/news/warnings/ezmarkets-wwwez-marketsio This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ezmarkets.io.
Do not use EZMarkets (ezmarkets.io and ez-markets.io) for anything serious. I used them for nearly two years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Dedicated account manager|Detailed reporting|Easy withdrawals|Regular platform improvements
Cons: Withdrawal takes 1-2 business days
EZMarkets (ezmarkets.io and ez-markets.io) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Clear documentation|Stable platform|Great customer service
Cons: Wish they had more educational resources|Some tools only available on higher tiers
EZMarkets (ezmarkets.io and ez-markets.io) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Customizable dashboard|Quick verification|Easy to use platform
Cons: Slow to add new assets|Alert system is basic
EZMarkets (ezmarkets.io and ez-markets.io) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Tax reports included|Real-time alerts
Cons: Account statements could be more detailed|Limited cryptocurrency options
The reporting at EZMarkets (ezmarkets.io and ez-markets.io) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Portfolio tracking tools|Regular updates
Cons: No dark mode on mobile
My card was charged twice by EZMarkets (ezmarkets.io and ez-markets.io) on the same day. I had to dispute it with my bank. EZMarkets (ezmarkets.io and ez-markets.io) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Real-time alerts|Excellent charting|Fast support response
Cons: Nothing significant|Wish they had more educational resources
The platform at EZMarkets (ezmarkets.io and ez-markets.io) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about five months of dealing with this, I have had enough.
Pros: Full transparency|Intuitive for beginners|Multi-device support|Real-time alerts
Cons: Limited demo account features
EZMarkets (ezmarkets.io and ez-markets.io) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Reliable uptime|Regular platform improvements|Dedicated account manager
Cons: Some tools only available on higher tiers
KYC with EZMarkets (ezmarkets.io and ez-markets.io) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: No hidden fees|Demo account available|Competitive fees|Copy trading available
Cons: Account statements could be more detailed
The spread at EZMarkets (ezmarkets.io and ez-markets.io) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them while looking for alternatives to my previous provider and initially thought the platform was good - until I started trading seriously.
Pros: Regular platform improvements|Good mobile app
Cons: No integrated tax optimization