exxtone.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: exxtone.com.
Do not believe the bonus offer from exxtone.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited based on a colleague's recommendation and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Dividend tracking|Risk management tools|Two-factor authentication|Social trading features
Cons: Limited ETF selection
If you are reading this considering exxtone.com - run. I wish I had read more negative reviews after my brother mentioned them. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Clear documentation|Competitive fees|Portfolio tracking tools
Cons: Website design could be more modern|Mobile app could be improved
I had a dispute with exxtone.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Risk management tools|Intuitive for beginners
Cons: Email notifications too frequent
Where do I even begin with exxtone.com? for the past year and a half of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: API access|Educational resources
Cons: Website design could be more modern|Withdrawal takes 1-2 business days
Do not be fooled by the professional-looking website. Behind the scenes, exxtone.com is disorganized and incompetent. I found them from a blog post comparing services and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Easy withdrawals|Fast execution
Cons: Limited cryptocurrency options|Onboarding videos are outdated
After using exxtone.com since I opened my account last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Dividend tracking|Smooth onboarding|Comprehensive tools
Cons: Withdrawal takes 1-2 business days
The platform itself is okay, but the customer service at exxtone.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Easy withdrawals|Multiple order types|Stable platform|Clean UI
Cons: Research section could be deeper|Some tools only available on higher tiers
I gave exxtone.com a fair chance. After for about three months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Stable platform|Competitive fees|Quick verification|Easy withdrawals
Cons: Mobile app could be improved
I closed a profitable position at exxtone.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Responsive team|Fast execution|Full transparency
Cons: Mobile app could be improved
exxtone.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Regular platform improvements|Reliable uptime
Cons: Alert system is basic|Mobile app could be improved