Extrinex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The spread at Extrinex is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.
Pros: Easy to use platform|Stable platform|Detailed reporting|Multi-device support
Cons: Account statements could be more detailed
I found Extrinex through word of mouth in my investment club and the initial impression was positive. But for about eight months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Intuitive for beginners|Multi-device support|Competitive fees|Multiple order types
Cons: Wish they had more educational resources|Desktop app not available on Linux
Do not believe the bonus offer from Extrinex. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited from a blog post comparing services and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: No hidden fees|Excellent charting|Real-time alerts
Cons: Minor UI glitches occasionally|No integrated tax optimization
The onboarding at Extrinex was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular updates|Competitive fees|Good analytical tools|Multiple order types
Cons: Limited social trading features
I joined Extrinex after a family member had a good experience and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Automated trading options|Good mobile app|Great customer service
Cons: Mobile app could be improved|Onboarding videos are outdated
Tried to withdraw my funds from Extrinex and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Blocked my account|No legitimate license|Fake returns
The mobile app from Extrinex is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Multi-currency support|Detailed reporting|Tax reports included
Cons: Research section could be deeper
I experienced a security concern with my Extrinex account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Smooth onboarding|Helpful community forum
Cons: No fractional shares
I referred a friend to Extrinex through a forum discussion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Detailed reporting|Two-factor authentication|Competitive fees|Stable platform
Cons: Some tools only available on higher tiers
I had a dispute with Extrinex and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Quick verification|Detailed reporting
Cons: No crypto staking|No phone support on weekends