Expert Trade (experttrade.io) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.experttrade.io.
I am in a dispute with Expert Trade (experttrade.io) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Excellent charting|Professional team|Transparent fees|Competitive fees
Cons: No live chat on mobile|Onboarding videos are outdated
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Expert Trade (experttrade.io) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Two-factor authentication|Good mobile app|Low minimum deposit
Cons: Live chat only during business hours
I opened an account with Expert Trade (experttrade.io) since the beginning of the year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Easy to use platform|Regular updates|Excellent charting
Cons: Wait times can be long during peak hours|Account statements could be more detailed