Expert Trade (experttrade.io) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.experttrade.io.
Expert Trade (experttrade.io) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Two-factor authentication|API access|Personal attention|Competitive fees
Cons: Live chat only during business hours
After for over three years with Expert Trade (experttrade.io) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Excellent charting|Easy to use platform
Cons: Website design could be more modern|Limited ETF selection
KYC with Expert Trade (experttrade.io) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multi-device support|Excellent charting|Regular platform improvements|Reliable uptime
Cons: Website design could be more modern|Desktop app not available on Linux
Do not use Expert Trade (experttrade.io) for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Portfolio tracking tools|API access|Excellent charting
Cons: Spreads widen during volatile periods|Desktop app not available on Linux
The hidden fees at Expert Trade (experttrade.io) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Fast support response|Dividend tracking|Clear documentation
Cons: Nothing significant|Account statements could be more detailed
I trusted Expert Trade (experttrade.io) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Fast support response|Educational resources|Competitive fees
Cons: Desktop app not available on Linux
Expert Trade (experttrade.io) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Economic calendar|Reliable uptime|Low minimum deposit|Responsive team
Cons: Desktop app not available on Linux
The onboarding at Expert Trade (experttrade.io) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Market news feed|Good analytical tools|Transparent fees|Regular platform improvements
Cons: Mobile app could be improved|Minimum deposit could be lower
Where do I even begin with Expert Trade (experttrade.io)? for about three months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Responsive team|Automated trading options
Cons: Spreads widen during volatile periods
Expert Trade (experttrade.io) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Two-factor authentication|Smooth onboarding|Market news feed|Customizable dashboard
Cons: Live chat only during business hours|Currency conversion fee exists