Exo Capitals has been flagged by National Securities and Stock Market Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Exo Capitals has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Pros: Website looks legitimate on the surface
Cons: Flagged by National Securities and Stock Market Commission|Cannot verify credentials
Do not believe the bonus offer from Exo Capitals. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through word of mouth in my investment club and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Intuitive for beginners|Clear documentation|High security standards
Cons: Email notifications too frequent
After for over a year with Exo Capitals, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Regular platform improvements|Copy trading available|Automated trading options
Cons: Spreads widen during volatile periods|Limited demo account features
The mobile app from Exo Capitals is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Detailed reporting|Fast support response|Market news feed
Cons: Spreads widen during volatile periods
The hidden fees at Exo Capitals are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Regular platform improvements|Quick verification
Cons: Desktop app not available on Linux|Minimum deposit could be lower
I have been trying to close my account with Exo Capitals for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Educational resources|Excellent charting|Great customer service
Cons: Nothing significant|Limited cryptocurrency options
Exo Capitals had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Social trading features|No hidden fees
Cons: Account statements could be more detailed|Slow to add new assets
The onboarding at Exo Capitals was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Professional team|Easy to use platform
Cons: Minor UI glitches occasionally|None so far
I had a dispute with Exo Capitals and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Regular platform improvements|Fast execution|No hidden fees
Cons: Slow to add new assets|Limited cryptocurrency options
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Exo Capitals is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Initially responsive customer service
Cons: No regulatory oversight|Money disappeared|Fake testimonials