Exellencera / exellencera.net has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The reporting at Exellencera / exellencera.net is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Risk management tools|Clear documentation
Cons: Wait times can be long during peak hours|Limited social trading features
The mobile app from Exellencera / exellencera.net is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Full transparency|Real-time alerts|Great customer service
Cons: No crypto staking|No fractional shares
My withdrawal from Exellencera / exellencera.net was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Clean UI|Detailed reporting|Demo account available
Cons: No integrated tax optimization
I wanted to transfer my portfolio from another broker to Exellencera / exellencera.net. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Risk management tools|Market news feed|Instant funding|Detailed reporting
Cons: Some tools only available on higher tiers
The platform itself is okay, but the customer service at Exellencera / exellencera.net is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Intuitive for beginners|Customizable dashboard
Cons: Currency conversion fee exists|Charting tools need more indicators