EU Fixed Rates AG / euroratescompare.org has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I was about to invest with EU Fixed Rates AG / euroratescompare.org but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Swiss Financial Market Supervisory Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Pros: Website looks legitimate on the surface
Cons: Flagged by Swiss Financial Market Supervisory Authority|Cannot verify credentials
My card was charged twice by EU Fixed Rates AG / euroratescompare.org on the same day. I had to dispute it with my bank. EU Fixed Rates AG / euroratescompare.org then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Educational resources|Full transparency|Social trading features
Cons: Help articles are sometimes vague
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. EU Fixed Rates AG / euroratescompare.org said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Clear documentation|High security standards|Segregated accounts|Fast support response
Cons: Inactivity fee applies after 12 months
After spending since I retired last year trying to make EU Fixed Rates AG / euroratescompare.org work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Multi-currency support|Low minimum deposit|Helpful community forum
Cons: Limited ETF selection
After using EU Fixed Rates AG / euroratescompare.org since I opened my account last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Demo account available|Portfolio tracking tools|Fast support response|Dividend tracking
Cons: Limited cryptocurrency options|Research section could be deeper
EU Fixed Rates AG / euroratescompare.org has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Wide product range|Segregated accounts
Cons: No fractional shares|Alert system is basic
I was contacted by EU Fixed Rates AG / euroratescompare.org through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Lost entire investment|Reported to authorities|Unresponsive
Customer support at EU Fixed Rates AG / euroratescompare.org seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Portfolio tracking tools|Good mobile app|Multi-currency support
Cons: Charting tools need more indicators|No fractional shares
KYC with EU Fixed Rates AG / euroratescompare.org is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Competitive fees|Real-time alerts|Regular platform improvements
Cons: Research section could be deeper
I opened an account with EU Fixed Rates AG / euroratescompare.org since I opened my account last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Regular platform improvements|Two-factor authentication
Cons: Would like more payment methods