Global social trading and multi-asset brokerage founded in Israel, offering stocks, crypto, and CFDs to 30+ million users.
Customer support at eToro seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Detailed reporting|Easy to use platform|Regular platform improvements|Multiple order types
Cons: Limited cryptocurrency options
The reporting at eToro is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Personal attention|Regular updates
Cons: Slow to add new assets|None so far
The spread at eToro is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after attending a webinar they hosted and initially thought the platform was good - until I started trading seriously.
Pros: Fast execution|Good analytical tools|Full transparency|Multi-currency support
Cons: Limited ETF selection|Could offer more webinars
I had high hopes for eToro through word of mouth in my investment club, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Low minimum deposit|Social trading features|Multi-currency support
Cons: Minimum deposit could be lower|Some tools only available on higher tiers