Equities Reserves (equitiesreserves.com)

Customer support at Equities Reserves (equitiesreserves.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Equities Reserves (equitiesreserves.com) locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

I gave Equities Reserves (equitiesreserves.com) a fair chance. After for about ten months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

I found Equities Reserves (equitiesreserves.com) after a family member had a good experience and the initial impression was positive. But for nearly two years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

I referred a friend to Equities Reserves (equitiesreserves.com) after attending a webinar they hosted. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

I requested my data from Equities Reserves (equitiesreserves.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Equities Reserves (equitiesreserves.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

The hidden fees at Equities Reserves (equitiesreserves.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Do not use Equities Reserves (equitiesreserves.com) for anything serious. I used them for the past six months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

My withdrawal from Equities Reserves (equitiesreserves.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for roughly four months of being strung along.