Equinox Equities has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 19 Des Vouex Road Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.equinoxequities.com.
If you are reading this considering Equinox Equities - run. I wish I had read more negative reviews after seeing their ad online. I thought the positive ones were real. Maybe some are. My experience over for about five months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Easy withdrawals|Fast deposits|Excellent charting|Clean UI
Cons: Onboarding videos are outdated|Minimum deposit could be lower
The hidden fees at Equinox Equities are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Quick verification|Reliable uptime|Intuitive for beginners|Customizable dashboard
Cons: None so far|No fractional shares
The so-called education at Equinox Equities is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since I opened my account last year thinking they would help me learn.
Pros: Two-factor authentication|Helpful community forum|Customizable dashboard|High security standards
Cons: Email notifications too frequent
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Equinox Equities recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Instant funding|Two-factor authentication
Cons: Limited demo account features|Website design could be more modern
After since the beginning of the year with Equinox Equities I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Dedicated account manager|Multi-currency support|Helpful community forum|Customizable dashboard
Cons: Email notifications too frequent
Equinox Equities locked my account without warning and demanded documents I had already submitted. for just over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Wide product range|High security standards|Multi-device support|Two-factor authentication
Cons: Account statements could be more detailed|Onboarding videos are outdated
I closed a profitable position at Equinox Equities and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Clear documentation|Quick verification
Cons: Slow to add new assets
The platform at Equinox Equities is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a couple of months now of dealing with this, I have had enough.
Pros: Personal attention|Low minimum deposit
Cons: Limited cryptocurrency options|Email notifications too frequent
I wanted to transfer my portfolio from another broker to Equinox Equities. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: API access|Low minimum deposit
Cons: No live chat on mobile
After for the past six months with Equinox Equities, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Automated trading options|Two-factor authentication|Instant funding
Cons: Help articles are sometimes vague