Emporis Trading has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 8172 1054 (Hong Kong), 61 29037 2192 (Australia), 44 20 3286 7037 (Europe), fax 61 29037 2192
Addresses: Floor 69 Suites 6901-6903 Tower 2 International Finance Centre 8 Finance Street Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.emporistrading.com.
After spending for a couple of months now trying to make Emporis Trading work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Two-factor authentication|Clean UI|Instant funding|Stable platform
Cons: Limited ETF selection
The so-called education at Emporis Trading is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for the past six months thinking they would help me learn.
Pros: Transparent fees|Good analytical tools|Copy trading available
Cons: Limited ETF selection
Emporis Trading changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Instant funding|Educational resources|Helpful community forum
Cons: No dark mode on mobile
Do not use Emporis Trading for anything serious. I used them since I opened my account last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Professional team|Easy withdrawals
Cons: No fractional shares
Where do I even begin with Emporis Trading? since last summer of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Good mobile app|Portfolio tracking tools
Cons: Limited demo account features|Research section could be deeper
Emporis Trading offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast execution|Easy withdrawals
Cons: Limited cryptocurrency options
I had a dispute with Emporis Trading and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Transparent fees|Excellent charting|Fast deposits|Fast execution
Cons: Desktop app not available on Linux
Emporis Trading seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Competitive fees|Dedicated account manager
Cons: Could offer more webinars|No integrated tax optimization
KYC with Emporis Trading is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dedicated account manager|Risk management tools
Cons: Nothing significant|No live chat on mobile
Customer support at Emporis Trading seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Personal attention|Helpful community forum
Cons: No crypto staking