Empire State Consultants has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 110 Wall St 11th Floor New York NY 1005 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.empirestateconsultants.com.
I had high hopes for Empire State Consultants through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Professional team|Personal attention|Automated trading options
Cons: Email notifications too frequent|Alert system is basic
The mobile app from Empire State Consultants is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Tax reports included|Clean UI
Cons: No dark mode on mobile|Desktop app not available on Linux
I requested my data from Empire State Consultants under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Smooth onboarding|Fast deposits|Clear documentation|Dividend tracking
Cons: Search feature is basic
I found Empire State Consultants from a blog post comparing services and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Excellent charting|Smooth onboarding|Full transparency|Risk management tools
Cons: Search feature is basic|Desktop app not available on Linux
Do not believe the bonus offer from Empire State Consultants. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through word of mouth in my investment club and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Portfolio tracking tools|Quick verification|Fast support response|Responsive team
Cons: Desktop app not available on Linux
After since I retired last year with Empire State Consultants, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: API access|Fast deposits
Cons: Slow to add new assets
Empire State Consultants seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Dividend tracking|Responsive team|Two-factor authentication
Cons: Website design could be more modern
Customer support at Empire State Consultants seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Dedicated account manager|Demo account available|Wide product range|Low minimum deposit
Cons: Nothing significant|Could offer more webinars