Empire Asset Investments LLC has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +1 646 506 4953
Addresses: Suite 11023 110 Wall Street 5th Tower New York NY 10005; Suite 7013 Cheung Kong Centre 2 Queens Road Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.empireassetinvestments.com.
Where do I even begin with Empire Asset Investments LLC? for close to eighteen months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Reliable uptime|Smooth onboarding
Cons: No crypto staking|Wish they had more educational resources
I requested my data from Empire Asset Investments LLC under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Fast execution|Regular updates
Cons: Website design could be more modern
I had a dispute with Empire Asset Investments LLC and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Fast deposits|Full transparency
Cons: Desktop app not available on Linux
The reporting at Empire Asset Investments LLC is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Portfolio tracking tools|Wide product range|Low minimum deposit
Cons: Charting tools need more indicators
Empire Asset Investments LLC has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Intuitive for beginners|Helpful community forum
Cons: Research section could be deeper|Withdrawal takes 1-2 business days
Opened my account with Empire Asset Investments LLC through a financial advisor and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Social trading features|Fast support response|Wide product range|Smooth onboarding
Cons: Withdrawal takes 1-2 business days
Do not use Empire Asset Investments LLC for anything serious. I used them since early this year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Reliable uptime|High security standards|Multi-currency support
Cons: Withdrawal takes 1-2 business days|Mobile app could be improved
I gave Empire Asset Investments LLC a fair chance. After since I opened my account last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Transparent fees|Professional team|Fast support response
Cons: Limited social trading features
Empire Asset Investments LLC had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Copy trading available|Regular updates|Transparent fees
Cons: Nothing significant|No crypto staking
Customer support at Empire Asset Investments LLC seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Segregated accounts|Demo account available|Automated trading options|Good mobile app
Cons: Wait times can be long during peak hours