Cryptocurrency Exchanges

Elondex

1.4 (14 reviews)
🇳🇿 New Zealand
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1.4
14 reviews
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About Elondex

Elondex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Do your due diligence first

P
Peter G.
2 weeks ago

For anyone considering Elondex, please be aware that this company has been flagged by Financial Markets Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Flagged by international regulators|Due diligence required

They closed my account without explanation

S
Shannon S.
3 weeks ago

After using Elondex since mid-2025, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Two-factor authentication|Fast support response

Cons: Limited ETF selection|No phone support on weekends

Fraudulent fee structure

S
Samantha M.
2 months ago

Elondex offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Real-time alerts|Smooth onboarding|Clear documentation|Market news feed

Cons: Wish they had more educational resources|Minimum deposit could be lower

White label of a bad platform

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Daniel I.
2 months ago

I referred a friend to Elondex through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Good mobile app|Stable platform

Cons: Would like more payment methods

A total embarrassment of a platform

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Paul G.
5 months ago

I wanted to transfer my portfolio from another broker to Elondex. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Market news feed|Detailed reporting|Fast deposits|Clean UI

Cons: Currency conversion fee exists|Website design could be more modern

Red flags everywhere

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Christopher N.
7 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Elondex has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Not registered with regulators|Unrealistic promises

Stay far far away

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Nathan M.
7 months ago

The so-called education at Elondex is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since early this year thinking they would help me learn.

Pros: Risk management tools|Competitive fees

Cons: Would like more payment methods|No live chat on mobile

Beyond repair at this point

J
James D.
8 months ago

KYC with Elondex is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Social trading features|Educational resources

Cons: Limited ETF selection|Cannot customize dashboard fully

Total fraud - reported to authorities

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Megan R.
8 months ago

I invested $10,000 with Elondex after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

Password reset broken for weeks

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Lily L.
9 months ago

If you are reading this considering Elondex - run. I wish I had read more negative reviews from a review site like this one. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Transparent fees|Clear documentation

Cons: Withdrawal takes 1-2 business days