Cryptocurrency Exchanges

elitetrader.io

1.5 (13 reviews)
🇫🇷 France
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1.5
13 reviews
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About elitetrader.io

elitetrader.io has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: elitetrader.io.

Customer Reviews

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Bait and switch tactics

I
Isaac F.
1 weeks ago

Where do I even begin with elitetrader.io? for nearly two years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Two-factor authentication|Segregated accounts

Cons: Desktop app not available on Linux

More problems than solutions

C
Christopher K.
1 months ago

My withdrawal request from elitetrader.io has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Smooth onboarding|Fast execution|Economic calendar|Customizable dashboard

Cons: No crypto staking|Limited demo account features

Terrible customer service

D
Diana P.
1 months ago

The hidden fees at elitetrader.io are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Two-factor authentication|Risk management tools

Cons: None so far|Mobile app could be improved

Do not believe the hype

T
Teresa F.
1 months ago

I closed a profitable position at elitetrader.io and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Multi-device support|Intuitive for beginners|Great customer service

Cons: Limited demo account features|None so far

Balance went negative they want it back

T
Trevor G.
2 months ago

elitetrader.io advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Copy trading available|Transparent fees

Cons: Research section could be deeper

Feeling robbed honestly

V
Vanessa L.
3 months ago

I had a dispute with elitetrader.io and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Educational resources|Regular platform improvements

Cons: Email notifications too frequent

Spread betting is rigged

D
Daniel Y.
4 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. elitetrader.io recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Wide product range|Excellent charting

Cons: Live chat only during business hours|Withdrawal takes 1-2 business days

Reseller could not help

H
Heather X.
4 months ago

elitetrader.io locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Social trading features|Clean UI

Cons: Currency conversion fee exists|Mobile app could be improved

Ombudsman said they are uncooperative

R
Robert S.
5 months ago

I referred a friend to elitetrader.io after comparing multiple platforms. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Tax reports included|Instant funding

Cons: Website design could be more modern

No investor compensation scheme

N
Nicole D.
5 months ago

The reporting at elitetrader.io is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

Pros: Social trading features|Transparent fees

Cons: Would like more payment methods|Search feature is basic