Electronic Capital Markets Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 141 West Jackson Blvd Suite 1250 Chicago IL 60604 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ecmforex.com.
Customer support at Electronic Capital Markets Limited seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Transparent fees|Quick verification|Multi-device support
Cons: Wish they had more educational resources
Electronic Capital Markets Limited had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multiple order types|Easy to use platform|Real-time alerts
Cons: Alert system is basic|Minimum deposit could be lower
Electronic Capital Markets Limited advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Excellent charting|Fast execution|Good mobile app
Cons: Wish they had more educational resources|Account statements could be more detailed
The so-called education at Electronic Capital Markets Limited is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a few weeks now thinking they would help me learn.
Pros: Excellent charting|Tax reports included|Comprehensive tools|Regular updates
Cons: No live chat on mobile|Limited social trading features
What really bothers me about Electronic Capital Markets Limited is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them while looking for alternatives to my previous provider and I fell for the polished exterior. Never again.
Pros: Market news feed|Easy to use platform|Detailed reporting|Professional team
Cons: No dark mode on mobile|Onboarding videos are outdated
I lost a significant amount because Electronic Capital Markets Limited did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Market news feed|Real-time alerts|Multi-currency support|Wide product range
Cons: No fractional shares|Live chat only during business hours
The spread at Electronic Capital Markets Limited is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them while looking for alternatives to my previous provider and initially thought the platform was good - until I started trading seriously.
Pros: Full transparency|Customizable dashboard
Cons: Limited demo account features|Nothing significant
The onboarding at Electronic Capital Markets Limited was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Portfolio tracking tools|Copy trading available|Smooth onboarding|Low minimum deposit
Cons: Charting tools need more indicators|No phone support on weekends
Electronic Capital Markets Limited locked my account without warning and demanded documents I had already submitted. since I retired last year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Low minimum deposit|Market news feed|Transparent fees
Cons: Could offer more webinars|Inactivity fee applies after 12 months