ehamarkets.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ehamarkets.com.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. ehamarkets.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Segregated accounts|Comprehensive tools|API access
Cons: No live chat on mobile
I wanted to transfer my portfolio from another broker to ehamarkets.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Reliable uptime|Tax reports included|Professional team
Cons: Minor UI glitches occasionally|Help articles are sometimes vague
After for close to eighteen months with ehamarkets.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Clear documentation|Instant funding
Cons: Slow to add new assets
I had a dispute with ehamarkets.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Easy to use platform|Demo account available
Cons: Some tools only available on higher tiers
I am in a dispute with ehamarkets.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Quick verification|Automated trading options|Stable platform
Cons: Alert system is basic
After using ehamarkets.com for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Wide product range|Intuitive for beginners|Multiple order types|Market news feed
Cons: Would like more payment methods|Email notifications too frequent
ehamarkets.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Detailed reporting|Automated trading options
Cons: Wish they had more educational resources|Nothing significant
Customer support at ehamarkets.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Customizable dashboard|Dedicated account manager
Cons: Live chat only during business hours|Search feature is basic
I had high hopes for ehamarkets.com after my brother mentioned them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Portfolio tracking tools|Low minimum deposit|Smooth onboarding|Clean UI
Cons: Withdrawal takes 1-2 business days