Edgemarket Pro (edgemarketpro.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: edgemarketpro.com.
I closed a profitable position at Edgemarket Pro (edgemarketpro.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Social trading features|Easy withdrawals|Dividend tracking
Cons: Nothing significant|Limited ETF selection
Do not be fooled by the professional-looking website. Behind the scenes, Edgemarket Pro (edgemarketpro.com) is disorganized and incompetent. I found them after reading several online reviews and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast deposits|Fast support response|Excellent charting
Cons: Email notifications too frequent
I referred a friend to Edgemarket Pro (edgemarketpro.com) through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Portfolio tracking tools|Multi-device support
Cons: Email notifications too frequent
Where do I even begin with Edgemarket Pro (edgemarketpro.com)? for about ten months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Tax reports included|Full transparency
Cons: Minimum deposit could be lower|None so far
Edgemarket Pro (edgemarketpro.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Risk management tools|Professional team|Demo account available|Stable platform
Cons: Withdrawal takes 1-2 business days|Email notifications too frequent
Edgemarket Pro (edgemarketpro.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Responsive team|Excellent charting|Detailed reporting
Cons: Some tools only available on higher tiers
I had a dispute with Edgemarket Pro (edgemarketpro.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Risk management tools|Demo account available|Educational resources|Easy to use platform
Cons: Email notifications too frequent|Limited social trading features
I experienced a security concern with my Edgemarket Pro (edgemarketpro.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Quick verification|No hidden fees|Personal attention|API access
Cons: Would like more payment methods
I have been trying to close my account with Edgemarket Pro (edgemarketpro.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Competitive fees|Fast support response|Fast deposits
Cons: Help articles are sometimes vague|None so far
I trusted Edgemarket Pro (edgemarketpro.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Market news feed|Low minimum deposit
Cons: Currency conversion fee exists