ECHELON PRIME MARKET has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
My card was charged twice by ECHELON PRIME MARKET on the same day. I had to dispute it with my bank. ECHELON PRIME MARKET then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Personal attention|Transparent fees|Portfolio tracking tools|Regular updates
Cons: No phone support on weekends
ECHELON PRIME MARKET has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast support response|Good mobile app
Cons: Some tools only available on higher tiers
The onboarding at ECHELON PRIME MARKET was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: API access|Educational resources
Cons: Onboarding videos are outdated
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that ECHELON PRIME MARKET has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Pros: Website looks legitimate on the surface
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
The platform itself is okay, but the customer service at ECHELON PRIME MARKET is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Dividend tracking|Instant funding|Reliable uptime
Cons: No live chat on mobile
ECHELON PRIME MARKET changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Instant funding|Copy trading available
Cons: Wait times can be long during peak hours
After doing some research AFTER the fact (I know, I should have done this first), I discovered that ECHELON PRIME MARKET is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: No regulatory oversight|Money disappeared|Fake testimonials
I found ECHELON PRIME MARKET based on a colleague's recommendation and the initial impression was positive. But since I retired last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Regular platform improvements|Regular updates|Automated trading options|Tax reports included
Cons: Cannot customize dashboard fully
For anyone considering ECHELON PRIME MARKET, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Cons: Flagged by international regulators|Due diligence required
KYC with ECHELON PRIME MARKET is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Social trading features|Risk management tools
Cons: Account statements could be more detailed