EBH (the-ebh.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: the-ebh.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. EBH (the-ebh.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Segregated accounts|Multi-currency support|Great customer service
Cons: Research section could be deeper|No phone support on weekends
Do not be fooled by the professional-looking website. Behind the scenes, EBH (the-ebh.com) is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Professional team|Educational resources|High security standards
Cons: Help articles are sometimes vague
I wanted to transfer my portfolio from another broker to EBH (the-ebh.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Detailed reporting|Full transparency|Segregated accounts
Cons: Currency conversion fee exists
KYC with EBH (the-ebh.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dedicated account manager|Excellent charting
Cons: None so far