Eastman Johnston Incorporated has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 81 3 5532 7855, fax 81 3 5532 7373
Addresses: Level 14 Hibiya Central Building 1-2-9 Nishi-Shimbashi Minato-ku Tokyo 105-0003 Japan This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.eastmanjohnstoninc.com.
Eastman Johnston Incorporated has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Market news feed|Automated trading options|Quick verification|Multiple order types
Cons: Help articles are sometimes vague|Cannot customize dashboard fully
Eastman Johnston Incorporated has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Instant funding|Dedicated account manager|Smooth onboarding
Cons: Wish they had more educational resources|Limited cryptocurrency options
My withdrawal request from Eastman Johnston Incorporated has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: API access|Portfolio tracking tools|Easy to use platform|Detailed reporting
Cons: No phone support on weekends
The mobile app from Eastman Johnston Incorporated is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Real-time alerts|Automated trading options|Tax reports included
Cons: Help articles are sometimes vague
I trusted Eastman Johnston Incorporated with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Professional team|Multi-currency support|Detailed reporting|Responsive team
Cons: Website design could be more modern|No integrated tax optimization
I had high hopes for Eastman Johnston Incorporated when my bank disappointed me and I searched for alternatives, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Smooth onboarding|Easy withdrawals|Multiple order types|Regular platform improvements
Cons: Wish they had more educational resources
I gave Eastman Johnston Incorporated a fair chance. After for the past six months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Instant funding|Professional team|Educational resources
Cons: Wish they had more educational resources|Limited ETF selection