East West Financial & Securities Compliance has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +1.757.320.5173, fax +1.757.216.9552
Addresses: 11815 Fountain Way Suite 300 Newport News Virginia 23606 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: finsc.us.
Do not be fooled by the professional-looking website. Behind the scenes, East West Financial & Securities Compliance is disorganized and incompetent. I found them through a forum discussion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Dedicated account manager|Regular platform improvements
Cons: No integrated tax optimization|Wish they had more educational resources
East West Financial & Securities Compliance locked my account without warning and demanded documents I had already submitted. for about five months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Professional team|Fast deposits|Demo account available
Cons: Withdrawal takes 1-2 business days
I referred a friend to East West Financial & Securities Compliance through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clean UI|Competitive fees
Cons: Live chat only during business hours
I experienced a security concern with my East West Financial & Securities Compliance account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multi-device support|Helpful community forum
Cons: No dark mode on mobile
After spending since I opened my account last year trying to make East West Financial & Securities Compliance work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Clear documentation|Stable platform
Cons: Minimum deposit could be lower
The platform itself is okay, but the customer service at East West Financial & Securities Compliance is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Easy to use platform|Detailed reporting
Cons: No live chat on mobile
The only good thing about East West Financial & Securities Compliance is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Regular updates|Clean UI
Cons: Spreads widen during volatile periods