DTX EXCHANGE has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at DTX EXCHANGE seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Easy withdrawals|Demo account available|Instant funding
Cons: No phone support on weekends|Limited ETF selection
The only good thing about DTX EXCHANGE is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Two-factor authentication|Intuitive for beginners|API access|Copy trading available
Cons: Email notifications too frequent
I had a dispute with DTX EXCHANGE and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Clean UI|Clear documentation
Cons: Would like more payment methods
I am in a dispute with DTX EXCHANGE over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Wide product range|Helpful community forum
Cons: Research section could be deeper|Mobile app could be improved
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that DTX EXCHANGE has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Pros: Website looks legitimate on the surface
Cons: Unauthorized firm|Found in IOSCO warnings database
DTX EXCHANGE has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast execution|Clear documentation|Reliable uptime
Cons: Nothing significant|Some tools only available on higher tiers
I invested $10,000 with DTX EXCHANGE after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to British Columbia Securities Commission.
Cons: Lost entire investment|Reported to authorities|Unresponsive
After for about five months with DTX EXCHANGE I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Segregated accounts|Professional team|Stable platform
Cons: Nothing significant
Tried to withdraw my funds from DTX EXCHANGE and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
I referred a friend to DTX EXCHANGE after comparing multiple platforms. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Transparent fees|Tax reports included|Helpful community forum|Social trading features
Cons: Would like more payment methods