DSJ Exchange (dsjex.net) has been flagged by ASIC (Australia) for "Unlicensed". Financial Markets Authority NZ: https://www.fma.govt.nz/library/warnings-and-alerts/txex/; Financial Conduct Authority UK: https://www.fca.org.uk/news/warnings/dsj-exchange-dsjexnet This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: dsjex.net.
Opened my account with DSJ Exchange (dsjex.net) after a family member had a good experience and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: No hidden fees|Real-time alerts|Risk management tools|Tax reports included
Cons: Limited ETF selection
Do not use DSJ Exchange (dsjex.net) for anything serious. I used them since last summer for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Social trading features|Instant funding
Cons: Charting tools need more indicators|No integrated tax optimization
I opened an account with DSJ Exchange (dsjex.net) for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Good analytical tools|Risk management tools
Cons: Would like more payment methods|Minor UI glitches occasionally
DSJ Exchange (dsjex.net) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Tax reports included|Personal attention
Cons: Slow to add new assets
DSJ Exchange (dsjex.net) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Good mobile app|Fast support response|Responsive team
Cons: No live chat on mobile|Research section could be deeper
KYC with DSJ Exchange (dsjex.net) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Excellent charting|Dedicated account manager|Smooth onboarding|Good analytical tools
Cons: Alert system is basic
Customer support at DSJ Exchange (dsjex.net) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Reliable uptime|Good mobile app|Tax reports included|High security standards
Cons: Website design could be more modern