Donaldson and Turner Inc. has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1 312 957 6007, Fax: 1 312 275 7666
Addresses: 30 N. La Salle Street #2800A Chicago IL 60602-3349 U.S.A This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.donaldsonandturner.com.
I am in a dispute with Donaldson and Turner Inc. over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Automated trading options|Regular platform improvements
Cons: Withdrawal takes 1-2 business days
The platform at Donaldson and Turner Inc. is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: High security standards|Responsive team|Dividend tracking|Multi-device support
Cons: Account statements could be more detailed|No live chat on mobile
After for the past six months with Donaldson and Turner Inc. I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Risk management tools|Dedicated account manager|Quick verification
Cons: Some tools only available on higher tiers|Currency conversion fee exists
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Donaldson and Turner Inc. recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Automated trading options|Great customer service|Fast deposits
Cons: No phone support on weekends
What really bothers me about Donaldson and Turner Inc. is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a blog post comparing services and I fell for the polished exterior. Never again.
Pros: Intuitive for beginners|Two-factor authentication
Cons: Inactivity fee applies after 12 months|Limited demo account features
The so-called education at Donaldson and Turner Inc. is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Great customer service|Regular platform improvements
Cons: No phone support on weekends
KYC with Donaldson and Turner Inc. is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Social trading features|Quick verification|Portfolio tracking tools|Easy to use platform
Cons: Help articles are sometimes vague
I experienced a security concern with my Donaldson and Turner Inc. account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Real-time alerts|Responsive team|Comprehensive tools|Multi-currency support
Cons: Website design could be more modern|Limited cryptocurrency options