Dogdex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at Dogdex seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast deposits|Clean UI|Great customer service
Cons: Limited cryptocurrency options|Desktop app not available on Linux
If you are reading this considering Dogdex - run. I wish I had read more negative reviews through my accountant's suggestion. I thought the positive ones were real. Maybe some are. My experience over since I retired last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Smooth onboarding|Dedicated account manager
Cons: Cannot customize dashboard fully|Wait times can be long during peak hours
Tried to withdraw my funds from Dogdex and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
I found Dogdex after a family member had a good experience and the initial impression was positive. But since I opened my account last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Clean UI|Wide product range
Cons: Minimum deposit could be lower
I had a dispute with Dogdex and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Social trading features|Instant funding|Good analytical tools|Helpful community forum
Cons: Charting tools need more indicators
I had high hopes for Dogdex through a financial advisor, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: High security standards|Full transparency
Cons: No live chat on mobile|Alert system is basic
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Dogdex has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
The onboarding at Dogdex was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Stable platform|Full transparency
Cons: No live chat on mobile|Wish they had more educational resources
My card was charged twice by Dogdex on the same day. I had to dispute it with my bank. Dogdex then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Two-factor authentication|Demo account available|Dividend tracking|Professional team
Cons: Withdrawal takes 1-2 business days
Dogdex changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Automated trading options|High security standards|Multi-currency support|Portfolio tracking tools
Cons: Withdrawal takes 1-2 business days|Email notifications too frequent